Updates, fixes, tweaks and the small jobs that pile up — done by real people for a flat $199 a month. Four hours of hands-on website support, tracked on a shared board you can watch in real time.
Your four hours cover the day-to-day work of keeping a website healthy, current and looking sharp — managed on a board so nothing slips through.
Plugin, theme and core updates done carefully — tested, not just clicked.
Something broken or behaving oddly? We diagnose it and put it right.
Swap copy and images, adjust layouts, add a page or a form — the small jobs that pile up.
Speed checks, broken-link sweeps, and the housekeeping that keeps a site fast.
Create jobs, watch them move Backlog → In progress → Review → Done, and chat on each one.
Every minute we spend is logged against your 4 hours, visible in your dashboard.
Turn on Web support for $199/month from your dashboard or at checkout.
Tell us what you need on the board — a fix, an update, a change. Big or small.
Our team picks it up, comments as we go, and logs the time against your hours.
Follow each job to Done. Unused hours reset each month — no rollover, no surprises.
4 hours of website support and maintenance, every month.
Add it from any CloudPerch plan. Already a customer? Turn it on in your billing settings.
Almost any website work: plugin and theme updates, bug fixes, content and layout changes, adding pages or forms, speed and security checks, and general maintenance. If a job needs more than your monthly hours, we'll tell you before we start and agree the extra with you.
No — the 4 hours reset at the start of each calendar month. It keeps the price simple and predictable. You can always see how much time you've used in your dashboard.
Everything lives on a shared support board in your dashboard. You create jobs, our team moves them across Backlog, In progress, Review and Done, and you can comment on any of them. Every minute we log is shown against your monthly allowance.
We track time as we work and let you know as you approach your 4 hours. Going over isn't billed automatically — we'll talk to you first about any extra time so there's never a surprise charge.
Yes. Web support is a month-to-month add-on — remove it any time from your billing page and you simply won't be charged the next month.